📄 Help & Info

Need Help? We’ve Got You Covered

We provides clear answers to common questions about Titan Tarps, including our products, ordering process, shipping, returns, warranties, and custom or bulk orders. If you can’t find what you’re looking for, our team is always happy to help.

Frequently Asked Questions

What types of tarpaulins do you sell?

We supply a wide range of tarpaulins including light duty, heavy duty, extreme duty, truck tarps, pool covers, clear tarps, canvas tarps, and fully custom-made solutions for commercial and industrial use.

Do you offer custom-sized tarps?

Yes. We specialise in custom tarpaulin manufacturing. You can order tarps in any size, colour, GSM, and specification. Custom orders are available for bulk quantities and are manufactured to your exact requirements.

What is the minimum order quantity for custom orders?

Custom orders require a minimum order quantity of 50 units. This allows us to offer competitive factory-direct pricing and consistent quality.

How long does delivery take?

Retail (standard size) products are usually dispatched within 24 hours and delivered within 2–5 business days, depending on location.

Custom and bulk orders typically have a lead time of approximately 30 days.

Are your tarps 100% waterproof?

Yes. Most of our tarps are 100% waterproof and UV-stabilised, making them suitable for Australia’s harsh weather conditions. Product-specific details are listed on each product page.

Do your products come with a warranty?

Yes. All Titan Tarps products come with a manufacturer warranty. Warranty periods vary by product and cover manufacturing defects under normal use.

Can I return a product if it doesn’t fit?

Standard retail products can be returned within 30 days, provided they are unused and in original condition.

Custom-made products cannot be returned unless they are faulty or supplied incorrectly.

Do you ship Australia-wide?

Yes. We ship Australia-wide using reliable courier partners. Tracking information is provided once your order has been dispatched.

Do you offer bulk discounts for businesses?

Absolutely. We offer volume discounts of up to 40% for bulk and wholesale orders. Businesses can also apply for flexible payment terms, including Net 30 (subject to approval).

How do I get a custom quote?

You can request a custom quote by filling out our online quote form, calling us, or emailing our team. Our specialists will help you choose the right product and provide pricing based on your requirements.